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iPrefer Hotel Rewards Customer FAQ

Top Answers & How-to Guides

What is iPrefer Hotel Rewards's Phone Number?

The question we are asked most often is about how to talk to iPrefer Hotel Rewards customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I update my account details for iPrefer?

To update iPrefer Hotel Rewards account details, members should log in to the official site and navigate to account settings....

How can I check my iPrefer points balance?

To check your iPrefer points balance, visit the official iPrefer Hotel Rewards website and log into your account. Your...
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Recent iPrefer Hotel Rewards Customer Questions

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Points Policies

Is there an expiration date for my iPrefer points?

iPrefer points typically expire after 24 months of being earned if not redeemed. Additionally, inactivity for 12 months may...
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Can I transfer my iPrefer points to someone else?

iPrefer Hotel Rewards generally does not permit the transfer of points between members, as the program focuses on personal...
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Earning iPrefer Points

Can I earn points if I book through third-party sites?

Earning points for the iPrefer Hotel Rewards program is generally limited to direct bookings through hotels or the iPrefer...
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Are there any partner hotels where I can earn iPrefer points?

The iPrefer Hotel Rewards program features a wide variety of partner hotels, including luxury, boutique, and mid-scale options,...
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Do I earn points for dining or spa services at participating hotels?

Members of the iPrefer Hotel Rewards can earn points for dining and spa services at participating hotels, but this can vary by...
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Managing iPrefer Account

How can I update my account details for iPrefer?

To update iPrefer Hotel Rewards account details, members should log in to the official site and navigate to account settings....
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How can I check my iPrefer points balance?

To check your iPrefer points balance, visit the official iPrefer Hotel Rewards website and log into your account. Your...
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What should I do if I lost my membership card?

If a member loses their iPrefer Hotel Rewards card, they can easily access their membership information online through their...
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Redeeming iPrefer Points

How do I redeem my iPrefer points?

Members can redeem iPrefer points in several enjoyable ways, including free night awards at participating hotels, room...
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Can I combine iPrefer points with other promotions or packages?

iPrefer Hotel Rewards allows members to combine points with certain promotions, but restrictions may exist. Some promotional...
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What rewards can I expect at different membership tiers?

The iPrefer Hotel Rewards program offers three tiers: Club, Elite, and Premier, with increasing benefits at each level. Club...
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Membership Enrollment

How do I sign up for the iPrefer Program?

To enroll in the iPrefer Program, prospective members should visit the official iPrefer Hotel Rewards website, locate the...
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Are there any special promotions for new members?

iPrefer Hotel Rewards typically offers special promotions for new members, such as bonus points for their first stay, exclusive...
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Member Benefits

What benefits do I receive as an iPrefer member?

As an iPrefer member, travelers benefit from earning points for hotel stays, receiving exclusive rates, early check-in and late...
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How do I access exclusive member offers?

To access exclusive offers as an iPrefer Hotel Rewards member, one must first register and log in to their account on the...
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