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iKeyless.com Customer FAQ

Top Answers & How-to Guides

What is iKeyless.com's Phone Number?

The question we are asked most often is about how to talk to iKeyless.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent iKeyless.com Customer Questions

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Programming Support

Can I program the key or remote myself?

Users can often program their own keys or remotes for iKeyless products, but this depends on the vehicle's make and model. Most...
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What if the key or remote I ordered doesn't work?

If a customer receives a non-functional key or remote from iKeyless.com, it can be due to compatibility issues, programming...
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Does iKeyless offer a satisfaction guarantee?

iKeyless is committed to customer satisfaction and has a satisfaction guarantee policy that usually permits returns within a...
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Are there tutorials available for programming my key or remote?

iKeyless.com offers guides and instructions to help customers program their keys and remotes, although there may not be...
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Do you offer support for specific brands of vehicles?

iKeyless.com offers an extensive array of products and services tailored to many vehicle brands, including major names like...
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What if I need assistance with programming a key or remote?

If you require help programming a key or remote, iKeyless.com offers various resources, including guides and videos tailored to...
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Do you provide replacements for lost keys or remotes?

iKeyless.com offers a variety of replacement keys and remotes for vehicles and devices, covering lost or damaged items....
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Ordering and Shipping

Do you offer international shipping?

iKeyless.com mainly serves U.S. customers but does provide options for international shipping. Customers should check their...
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How long does it take to receive my order?

Delivery times from iKeyless.com vary based on shipping method, order destination, and processing times, which can take one to...
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Can I track my order online?

Yes, customers can track their orders online at iKeyless.com using information from their confirmation email. They should visit...
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What information do I need to provide when ordering a key?

When ordering a key from iKeyless.com, it is essential to provide details like your vehicle's make, model, year, and the VIN...
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Can I cancel my order after it has been placed?

Once an order is made with iKeyless.com, it is usually processed quickly. Customers may cancel their order within a certain...
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Payment and Discounts

What payment methods do you accept?

iKeyless.com accepts various payment methods including major credit and debit cards like Visa, MasterCard, American Express,...
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Do you offer discounts for bulk orders?

iKeyless.com usually has various options for bulk order discounts, which can vary based on product type and quantity. To find...
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Are there any discounts for military or first responders?

iKeyless.com typically values military personnel and first responders, often providing them with discounts as a gesture of...
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Returns and Exchanges

Can I return or exchange my purchase?

iKeyless.com generally allows returns and exchanges for unused products in original packaging, subject to specific terms and...
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What should I do if I receive the wrong key or remote?

If a customer receives an incorrect key or remote from iKeyless, they should first confirm their order details and examine the...
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Can I return a programmed key or remote?

Returns for programmed keys or remotes often have strict policies due to customization and resale concerns. Typically,...
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What is your policy on defective products?

iKeyless has a policy for defective products focused on customer satisfaction. Customers should check the return policy on the...
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Product Information

Are your products brand new or used?

iKeyless.com offers both new and refurbished keyless entry products, catering to customers who prefer reliability or...
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How do I know if my vehicle is compatible with your products?

To check if a vehicle is compatible with iKeyless products, visiting their official website is recommended. Users can look for...
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Are there any warranties for your key and remote products?

iKeyless.com generally provides warranties for their keys and remote products, covering defects in materials and workmanship....
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How long is the warranty period for your products?

iKeyless.com usually provides a one-year warranty for their products, covering manufacturing defects under normal usage....
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Key and Remote Care

What should I do if I accidentally damage my keyless remote?

If you damage your keyless remote, first evaluate the damage. Minor issues, like a broken casing or missing button, may be...
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How do I care for my keyless remote?

To maintain a keyless remote and ensure it works well, keep it clean by using a damp cloth. Avoid extreme temperatures and...
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