Can I cancel or change an order?
Yes, it is possible to cancel or change an order at eModa.com, but certain conditions apply. If you wish to cancel or modify an order, it is crucial to act swiftly by contacting our customer service team via email or phone. Orders that have been processed for shipping cannot be canceled but can potentially be modified. However, changes to the order, such as items, sizes, colors, or shipping addresses, are not guaranteed and are subject to availability. We advise carefully reviewing your order before confirming to avoid any inconveniences. In case a cancellation or modification request is not possible, customers have the option to return eligible items for a refund or exchange within the given return policy timeframe. For more detailed information or guidance, please refer to our cancellation and return policies on our website.
Answered May 3, 2024
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