What if my scooter arrives damaged?
Asked a year ago
If your scooter arrives damaged, we are here to assist you promptly and efficiently. At eMedscooters.com, we understand that mishaps can occur during transit. Upon delivery, please carefully inspect the packaging and the scooter for any visible signs of damage. If you notice any issues, take photos as evidence and contact our customer support team within 48 hours of receiving your order. Our dedicated team will guide you through our hassle-free return and replacement process. We will arrange for the damaged scooter to be returned at no extra cost to you, ensuring a smooth resolution. We are committed to customer satisfaction and will work diligently to ensure your damaged scooter is replaced, providing you with a scooter in perfect condition for your needs.
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