What if my order arrives damaged or missing items?
Asked a year ago
If your order from eFoodsDirect arrives with damaged or missing items, we apologize for the inconvenience. We strive to ensure that all orders are well-packaged and handled properly during transit, but sometimes mishaps can occur. In such cases, we request that you contact our customer service team immediately to report the issue. Our dedicated team will work quickly to resolve the problem and make it right for you. We may require certain information, such as photos of the damaged items or a description of the missing items, to assist us in the investigation and provide you with a suitable solution. Rest assured, your satisfaction is important to us, and we will do everything we can to resolve any damages or missing items promptly and efficiently.
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