What is the return policy?

Our return policy at eFavors.com is designed to ensure customer satisfaction. If you are not completely happy with your purchase, you may return the item within 30 days of delivery for a refund or exchange. All returns must be in original condition, unopened, and with all original packaging intact. Please note that personalized or custom items cannot be returned unless there is a defect or error on our part. To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with a return authorization number and instructions for returning the item. Please be aware that return shipping costs are the responsibility of the customer, unless the return is due to a mistake made by eFavors.com.