What if the item I received is damaged or incorrect?

If you receive a damaged or incorrect item, we apologize for the inconvenience and want to make it right. At eFavors.com, we have a hassle-free return policy to ensure customer satisfaction. Simply contact our customer service team within 48 hours of receiving your order, and we will guide you through the return process. We may request photos of the damaged item for verification purposes. Once approved, you will have the option to receive a replacement or a full refund. Rest assured, we will cover all return shipping costs. Our goal is to provide you with the highest quality products, and if there's any issue with your order, we will do everything we can to resolve it promptly and efficiently. Your satisfaction is our top priority.