What is the return policy on eCOST.com?
The return policy on eCOST.com allows customers to return most products within 30 days of purchase, with a few exceptions. Items such as software, music, DVDs, and video games must be unopened to be eligible for return. Additionally, certain products such as televisions, laptops, and cameras have a shorter return window of 14 days. To initiate a return, customers can submit a request through their online account or contact customer service for assistance. Returns must include all original packaging, accessories, and documentation, and may be subject to a restocking fee. Refunds are typically processed within 7-10 business days after the returned item is received. It is important to review the specific return policy for each product before making a purchase.
Answered Nov 2, 2023
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