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Zounds Hearing Aids Customer FAQ

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What is Zounds Hearing Aids's Phone Number?

The question we are asked most often is about how to talk to Zounds Hearing Aids customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Products and Services

What kinds of hearing aids does Zounds offer?

Zounds offers a range of hearing aids in both behind-the-ear and in-the-ear styles to suit various preferences and hearing...
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What Bluetooth compatibility options are available with Zounds hearing aids?

Zounds hearing aids feature various Bluetooth options, allowing seamless connectivity with both Apple and Android devices for...
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Which batteries are suitable for Zounds hearing aids?

Zounds hearing aids generally use size 10 or size 312 batteries, with size 10 being for smaller aids and size 312 for larger...
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Warranty and Financing

What warranty options are there for Zounds hearing aids?

Zounds Hearing Aids offers various warranty options, including a standard warranty for defects that typically lasts up to three...
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Are there financing plans available with Zounds?

Zounds Hearing Aids provides various financing options to help customers afford hearing devices without financial stress. These...
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Does Zounds offer referral discounts?

Zounds has a referral program that rewards customers with discounts or credits for bringing in new clients. When a referred...
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Testing and Trials

How do I book a hearing test at Zounds?

To arrange a hearing test at Zounds Hearing Aids, one should visit the official website to find details on scheduling...
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Can I test Zounds hearing aids before making a purchase?

Purchasers may have the chance to trial Zounds hearing aids before buying, with many locations offering programs that include...
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Is there a trial period for trying out Zounds hearing aids?

Zounds Hearing Aids generally offers a trial period for customers to assess the performance and comfort of the devices in...
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Maintenance and Support

What maintenance tips does Zounds provide for hearing aids?

Zounds highlights the significance of regular maintenance for hearing aids to enhance their performance and lifespan. Key tips...
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What is the return policy with Zounds Hearing Aids?

Zounds Hearing Aids offers a return policy allowing customers to return their devices within about 45 days of purchase,...
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What should I do if my Zounds hearing aid isn't working?

To resolve issues with a Zounds hearing aid, start by checking and replacing the battery, cleaning the battery contacts and...
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Does Zounds assist with programming hearing aids?

Zounds Hearing Aids provides assistance in programming and adjusting their devices to meet individual requirements. They use...
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How should I clean my Zounds hearing aids?

To maintain your Zounds hearing aids, turn them off and remove them before cleaning with a soft, dry cloth. Avoid liquids, and...
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How frequently should I service my Zounds hearing aids?

Zounds Hearing Aids recommend servicing at least once a year to maintain optimal performance and longevity. Factors such as...
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