How Do I Schedule an Installation Appointment with Ziply?
Ziply offers numerous internet plans. You can book your installation appointment at any suitable date and time. Visit the company's website to buy your internet plan and schedule the installation slot. You can also call customer service and book your appointment. The company sends timely reminders a day before and on the set date. Consequently, technicians arrive at your property to complete the installation and check the internet connection's efficiency.
Ziply officially launched in 2020 and has low introductory rates. The services are available in a few states, and the company is slowly expanding. You can choose from its various internet speed plans.
The company offers to install the internet connection and other equipment when you purchase a plan. Technicians visit your residence and complete the installation at a suitable time.
You are free to schedule a Ziply installation appointment, depending on your convenience. Book the appointment through the official website or call customer service.
Schedule the Installation Appointment Online
Through the official Ziply website, you may order your preferred internet plan. Then, schedule an installation appointment at the end of the online order.
With these steps, you may book your installation day:
- Go to the "Services" tab. Then, click on "Internet."
- Select "Shop Now" and enter the ZIP code and home address.
- Review the available packages in your region and purchase the best internet package for you.
- Provide your details, including your full name, email address, phone number, and home address.
- You can choose the option for an installation appointment.
- Mention the day and time suitable for installation.
- Next, confirm the plan and go to the payment page.
- After completing payment, your order processes successfully.
You receive reminder texts from Ziply one day before your appointment. Additionally, the professional calls you while they are reaching your location and after arriving at your residence.
Ensure to be present at your property at the appointment time. In case you are unavailable, make alternate arrangements. Ensure that anyone you trust over 18 years of age is available at your home during the set-up process.
Book the Installation Appointment Through Ziply Customer Service
Customer service also helps you to book an installation appointment with Ziply. Representatives inform which plans are available for you. Choose the right plan and find out the overall prices, including the installation charges.
Schedule a suitable day and time for installation. You may have to provide your details, including your name, phone number, email address, and home address. Once you confirm your appointment day, the process completes.
If you wish to reschedule the appointment for any reason, you can edit the date by going to your order status online. Or call customer care to make the changes. The representative arranges another slot for you.
What to Know About an Installation Appointment?
The company schedules an installation appointment at a time slot that works the best for you. Professional technicians follow all precautions and install the equipment correctly and safely.
After activating the internet service, technicians check the efficiency and speed of the connection. They confirm if all the wiring works and help you in activating your internet service. You can set up your account and username as well after the installation.
If you find an issue with any of the devices, clarify with the technicians immediately. In case an issue arises after the installation, reach out to customer service. The company sends the technicians to recheck your installations and devices, if necessary.
Further questions?
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