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Zestcandle.com Customer FAQ

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What is Zestcandle.com's Phone Number?

The question we are asked most often is about how to talk to Zestcandle.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Zestcandle.com Customer Questions

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Product Information

What types of candles do you offer?

Zestcandle.com provides a wide variety of candles, including scented options that create inviting atmospheres with various...
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Are your candles made from natural ingredients?

Zestcandle.com emphasizes the use of high-quality, natural ingredients in their candles, including soy wax and beeswax for...
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What is the average burn time of your candles?

The average burn time of Zest Candles varies by type and size, generally between twenty-five hours for smaller votives and over...
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What scents do you have available?

Zestcandle.com features a wide array of scents spanning floral, fruity, earthy, and fresh categories, along with seasonal...
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Ordering and Shipping

Can I order candles in bulk?

Zestcandle.com allows bulk orders with various sizes and scents for different purposes. Bulk purchasing can lead to cost...
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Can I get a sample before ordering?

Zestcandle.com generally does not provide free samples before orders, but they might offer smaller items or trial sets for...
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Do you offer international shipping?

Zestcandle.com mainly offers shipping within the United States but acknowledges interest in international options. Customers...
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How long does shipping take?

Shipping durations at Zestcandle.com can differ based on the chosen method and destination. Generally, standard domestic...
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Customer Care

How do I take care of my candles?

Proper candle care enhances safety and longevity, with key practices including trimming wicks to a quarter inch, ensuring an...
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What is your return policy?

Zestcandle.com has a return policy allowing unused and unopened products to be returned within a set period. Items must be in...
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Do you have a loyalty program?

Zestcandle.com does not offer a conventional loyalty program but does provide promotional deals and occasional discounts for...
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How should I store my candles?

To keep candles in optimal condition, store them in a cool, dry place away from sunlight and heat. Candles should remain...
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Custom Services

Do you offer candle customization?

Zestcandle.com provides the option for candle customization, allowing individuals to select fragrance, size, and container...
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What payment methods do you accept?

Zestcandle.com provides several payment options including major credit cards and digital wallets like PayPal and Apple Pay for...
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Can I get a gift card for your products?

Gift cards may be available for Zestcandle.com products, so it is wise to check their website for the latest offerings....
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