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Zenefits Customer FAQ

Top Answers & How-to Guides

How do I Contact Zenefits Customer Service?

The question we are asked most often is about how to talk to Zenefits customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Zenefits Customer Questions

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Functionality

How does Zenefits work?

Zenefits is an online platform that simplifies HR functions such as payroll, benefits, and compliance through a centralized...
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What services does Zenefits provide?

Zenefits offers a wide range of solutions designed to streamline HR management for small to medium businesses. Their services...
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Can I customize Zenefits for my business?

Zenefits provides extensive customization options for businesses, allowing them to tailor features and services to better align...
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Can Zenefits integrate with other third-party software?

Zenefits does support integrations with third-party software, enhancing its functionality for businesses using various tools....
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Can I access Zenefits on mobile devices?

Zenefits is accessible on mobile devices, enabling users to handle HR, payroll, and benefits tasks from their smartphones or...
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Can Zenefits support multiple locations for my business?

Zenefits can effectively support businesses with multiple locations by managing HR and payroll functions across various sites....
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Pricing and Policies

How much does Zenefits cost?

Zenefits offers various pricing plans based on the specific features businesses select, generally charging a monthly fee per...
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What is Zenefits' cancellation policy?

Zenefits allows users to cancel their subscription anytime, with the understanding that the cancellation will take effect at...
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Compliance and Security

Is Zenefits compliant with local laws and regulations?

Zenefits provides tools aimed at maintaining compliance with varying local laws and regulations related to human resources. The...
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How secure is the data stored in Zenefits?

Zenefits prioritizes data security by implementing encryption for sensitive information both at rest and in transit, using...
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How does Zenefits handle employee data security?

Zenefits prioritizes employee data security through a comprehensive strategy that includes data encryption, adherence to...
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Onboarding and Reporting

What is Zenefits' onboarding process?

Zenefits provides an efficient onboarding process for employers and employees, starting with company profile setup. New hires...
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What reporting and analytics features are available in Zenefits?

Zenefits provides a variety of reporting and analytics functions to assist businesses in managing their workforce effectively....
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What types of employee benefits can I manage with Zenefits?

Zenefits enables businesses to manage a wide range of employee benefits, including health insurance, flexible spending...
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We look to the Zenefits issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Zenefits issues reported to GetHuman

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