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Can I cancel or modify my order after it has been placed?

Asked a year ago
Yes, you can cancel or modify your order after it has been placed, but only if it has not yet been processed for shipment. We understand that circumstances may change, and you may need to make changes to your order. To cancel or modify an order, please contact our customer service team as soon as possible with your order number and specific details of the changes you would like to make. We will do our best to accommodate your request, though it may not be possible if the order is already in the shipping process. In such cases, you may need to follow our returns or exchange process upon receiving the order. We recommend reaching out to us promptly to ensure we can assist you with any necessary changes.
Answered May 3, 2024

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