What is the process for transferring my service to a new address?

Transferring your service to a new address through ZESCO.com typically involves a few straightforward steps. Firstly, it is important to gather all necessary information regarding your current account, including your account number and the address associated with the service you wish to transfer. Once you have gathered this information, the next step is to check if the new address is within ZESCO's service area. This can often be verified by visiting the current web page of ZESCO.com, where you may find a section related to service availability. After confirming that the new location is serviceable, you would need to initiate the transfer process. This can usually be done online or by calling the customer service department directly. On the ZESCO website, there may be a dedicated page with instructions for transferring service, which could include filling out a form with your new address and submitting it for processing. It is essential to provide a date for when you want the transfer to take effect. Depending on the company’s policies and workload, this may take a few days to a few weeks, so planning ahead is advisable. Once the request is submitted, you should receive confirmation of your transfer request, along with details about any final payments or adjustments required for your account. For any specific questions about the process or if you need immediate assistance, it is best to refer to the contact information available on the ZESCO website.