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What is your warranty policy for mattresses?

Asked 2 years ago
Yoursleepstore.com generally offers a warranty policy for mattresses that varies depending on the specific brand and model purchased. Most mattress warranties typically cover defects in materials and workmanship, assuring customers that the product they have purchased is of high quality and built to last. It is common for these warranties to last anywhere from ten years to a lifetime, depending on the manufacturer and the specific warranty terms. While the warranty usually covers issues like sagging beyond a certain depth, broken springs, and other manufacturing defects, it is important to note that warranties do not cover normal wear and tear or damage resulting from improper use or care of the mattress. To maintain the warranty, customers may be required to follow certain care instructions, such as using a suitable foundation, rotating the mattress periodically, and keeping it clean and dry. Customers should also be aware that a warranty claim may require proper documentation, including proof of purchase and photographs of any defects. In some cases, the manufacturer may request the mattress be inspected prior to providing a resolution. For specific information regarding the warranty policy of a particular mattress model, as well as details on the claims process, it is advisable for customers to visit the respective product page on Yoursleepstore.com. Here, they can find warranty terms and conditions relevant to their purchase, as well as any specific requirements that need to be met to ensure the warranty remains valid. This information can be very helpful in understanding what customers can expect should they encounter any issues with their mattress.
Answered Sep 25th 2025

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