As far as we know, there is only one way to contact Ylighting.com, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Ylighting.com, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.
Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Ylighting.com.
Do you offer professional trade discounts?
Yes, we offer professional trade discounts at Ylighting.com. We understand the needs of professionals in the design and architecture industries and strive to provide tailored services. Our trade program offers exclusive benefits and discounts to trade professionals, including interior designers, architects, contractors, and developers. By joining our trade program, members gain access to a wide selection of high-quality lighting and design products at discounted prices. Additionally, our dedicated trade team provides personalized assistance and expertise to ensure a seamless experience from start to finish. Whether you are working on a residential, commercial, or hospitality project, our trade program is designed to meet your specific needs and offer competitive discounts. Sign up today to take advantage of our professional trade discounts and elevate your project's lighting design.
What is Ylighting.com?
Ylighting.com is an online retailer specializing in modern lighting fixtures and home décor accessories. Our website offers a wide range of high-quality products, including chandeliers, pendant lights, floor and table lamps, wall sconces, and more. We curate a collection from renowned international and emerging designers to bring innovative and stylish designs to our customers. With a focus on contemporary and modern aesthetics, Ylighting.com aims to inspire and enhance spaces with carefully selected lighting solutions. Our user-friendly website allows customers to browse products, compare options, and make informed purchasing decisions. We are committed to providing exceptional customer service and ensuring a smooth shopping experience, with convenient shipping options and a knowledgeable support team. Shop with us to elevate and illuminate your living spaces with the perfect lighting choices.
Can I track my order?
Yes, you can track your order on Ylighting.com. Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. Simply click on the tracking number provided in the email, and it will redirect you to the carrier's website where you can see real-time updates on the status of your delivery. Alternatively, you can also log into your Ylighting.com account and visit the "Order History" section to find the tracking information. Tracking your order allows you to stay informed about its progress and estimated delivery date, ensuring a smooth and convenient shopping experience at Ylighting.com.
What is your return policy?
Our return policy at Ylighting.com allows you to return eligible products within 30 days of receipt for a full refund. To qualify for a return, the items must be unused, in their original packaging, and in a resalable condition. Please note that certain products such as custom-made or personalized items may not be eligible for return. To initiate a return, simply contact our customer service team, who will provide you with a Return Merchandise Authorization (RMA) number and further instructions. It is important to note that return shipping charges and a possible restocking fee may apply. For further details on our return policy, including exceptions and procedures, please refer to our Returns page on our website.
Do you offer price matching?
Yes, we offer price matching at Ylighting.com. If you find a lower price from an authorized retailer on the same item we carry, we will match that price. Our price matching policy allows customers to shop with confidence and ensures they get the best possible deal. To request a price match, simply provide us with the details of the lower price and where you found it. Our team will verify the information and, if eligible, we will match the price for you. Please note that price matching is subject to certain terms and conditions, so we encourage customers to review our policy for complete details.
Are there any discounts or promotions available?
Yes, there are discounts and promotions available on Ylighting.com. They frequently offer special deals and promotions on a wide range of lighting products. Customers can find discounted prices on select items, limited-time promotional offers, or even exclusive discounts for registered members. They also have a dedicated Sale section on the website where customers can find discounted products. Additionally, Ylighting.com occasionally runs seasonal promotions or offers discounts during special events like Black Friday or Cyber Monday. Customers are encouraged to sign up for the Ylighting newsletter to receive updates on the latest sales and promotions.
What is the warranty on products purchased from Ylighting?
Ylighting offers a comprehensive warranty on all products purchased from their website. The warranty period varies depending on the manufacturer and specific product. On the product page, you can find information about the warranty, including the duration and coverage details. Most products come with a minimum one-year warranty, while others may offer warranties up to five years or more. Ylighting ensures that all products meet high-quality standards and are free from defects in materials and workmanship. In case a product requires warranty service, customers can contact Ylighting's customer support for assistance in initiating the warranty claim process. It is recommended to review the specific warranty details for each product before purchase to understand the coverage and any additional terms that may apply.
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Comparing Ylighting.com Contact Information
GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Air Canada page. Or look at our Contact DISH page. We can't really provide this kind of help if you're looking to contact Ylighting.com because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.
GetHuman does not work with Ylighting.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Ylighting.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Ylighting.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!