What is your return policy?

Our return policy at YesAsia.com is designed to ensure customer satisfaction. If you receive a damaged or defective item, we offer a hassle-free return process. Please contact our customer service within 14 days of receiving the product, and we will provide further instructions on returning the item. When returning an item, please ensure it is in its original packaging and accompanied by the receipt or proof of purchase. Once we receive the returned item, we will inspect it and issue a refund or exchange accordingly. Please note that certain items, such as digital downloads or personalized products, may not be eligible for return. For more detailed information on our return policy, please refer to our Terms and Conditions page. We strive to provide the best shopping experience possible and are committed to resolving any issues promptly.