What should I do if I lose my Yale key or code?

If you find yourself in the unfortunate situation of losing your Yale key or code, there are several steps you can take to regain control over your security system. First, it is essential to identify which type of Yale lock you have, as the process may differ between mechanical and smart locks. For a mechanical Yale lock, if you lose a physical key, it is advisable to have the lock rekeyed by a professional locksmith. Rekeying involves changing the internal mechanism of the lock so that the old key will no longer work. This ensures that your lock remains secure. It is also wise to review the number of keys that have been distributed to ensure added security. In the case of a Yale smart lock, losing the access code or forgetting it can be a little more complex. Many Yale smart locks have a backup key option or a physical key that can be used to access the lock. For locks equipped with a mobile app, you can often reset your access code directly through the app. Instructions for resetting and managing codes are typically available in the smart lock's user manual or on the manufacturer’s website. If you require further assistance, checking the relevant details on yalehome.com may provide specific guidance tailored to your lock model. This can help you in navigating the steps to regain access effectively and ensure your home remains secure. Remember to always keep your access credentials in a safe place and consider updating them if you suspect unauthorized access.