What is your return policy?
Our return policy at Xheli.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of receiving the product. We accept returns for items in their original condition, unused, and with all the original packaging intact. However, please note that certain items, such as refurbished products or clearance items, may have different return conditions, which will be clearly stated on the product page. To initiate a return, simply contact our customer service team, who will guide you through the process and provide you with a return authorization number. Once the return is received and inspected, a refund or store credit will be issued promptly. Please refer to our detailed return policy for more information on specific return conditions and exclusions.
Answered May 3, 2024
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