How Do I File a Complaint About the Property to Wyndham?
To file a complaint about the property, first, make sure that the property is a Wyndham property. Next, click the link to view the property's details on the Wyndham website. Click the Contact Us button, then select your reason for complaints about the property. Make sure to enter the necessary information in all required fields and contact Wyndham with your complaint again if there is no response.
After you've had a disappointing experience at a Wyndham-owned property, you might want to contact the company directly to file a complaint. Here are the steps to file a complaint about the property to Wyndham.
1. Make Sure It Is a Wyndham Property
The first thing you should do is make sure the property is a Wyndham property. Check out its list of hotels on its website.
2. Click on the Link to View the Property's Details
To complain about the property, click the Find a Property link and locate the property details.
Once you arrive at the correct page for filing a complaint, provide all relevant information so that Wyndham can assist you in resolving any issues with your stay at the particular hotel or resort. These include:
- Date of arrival and departure
- Contact information (phone number(s), email address)
- Description of the issue(s) experienced during a stay or after check-out
3. Click the Contact Us Button
To find the contact form, click the Contact Us button and select Reservations under "Select a Topic.
You can select your topic and provide information about your issue. You will be directed to a new screen.
4. Select Your Reason for Complaints About the Property
In the Reason for Contacting Wyndham field, select Property Complaint from the drop-down menu. In the Comments box, write a brief description of your complaint. You can select one of the following reasons:
- Property maintenance issues (e.g., mold in the bathroom or broken air conditioning)
- Property cleanliness (e.g., dirty floors)
If none apply to your situation, contact Wyndham directly.
5. Fill Out the Required Fields for Personal Information
Under the Personal Information section, fill out your name and email address. Then, enter your phone number in the Phone Number field.
If you agree with Wyndham's Privacy Policy terms and conditions, check I Agree to these terms and conditions before submitting your complaint form via email.
6. Review and Click Submit
Make sure you have filled out all the required fields. Click Submit when you finish. You'll receive an email confirming that you've submitted your complaint successfully.
7. Contact Wyndham
If you have not gotten a response to your complaint or have trouble with the process, contact Wyndham again via phone or email. You can also return to the property manager and ask them for help with your complaint.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Wyndham Worldwide Resorts Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Wyndham Worldwide Resorts in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I File a Complaint About the Property to Wyndham? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.