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WordLock Customer FAQ

Top Answers & How-to Guides

How do I Contact WordLock Customer Service?

The question we are asked most often is about how to talk to WordLock customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent WordLock Customer Questions

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Operation and Maintenance

How does a WordLock work?

A WordLock operates by using a series of dials with letters that spell a chosen word, replacing traditional number codes. Users...
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Can I reset my WordLock if I forget the code?

If you forget your WordLock code, resetting it can be tricky as the process varies by model and often requires the original...
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How do I install a WordLock?

Installing a WordLock is a simple process that involves familiarizing yourself with its components, ensuring it is unlocked,...
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What should I do if my WordLock is jammed?

If a WordLock is jammed, inspect it for dirt, ensure proper alignment while rotating the letters, and consider using a graphite...
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How do I clean and maintain my WordLock?

Cleaning and maintaining a WordLock involves wiping it with a soft damp cloth and avoiding harsh chemicals. Regularly check the...
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Product Information

What is a WordLock?

A WordLock is a unique combination lock that uses letters to form a memorable passphrase instead of numbers. It employs...
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What are the key features of your locks?

WordLock's locks are notable for their letter and symbol combinations that form memorable words, suitable for all users...
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Are there different styles of WordLocks available?

WordLock provides a diverse selection of styles to meet different preferences, including key and combination locks that utilize...
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What materials are your locks made of?

WordLock's locks are crafted from a durable zinc alloy casing for weather resistance, high-quality steel for security, and...
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Are your locks weather resistant?

WordLock creates locks that are built to endure various weather conditions, featuring materials that resist rust and corrosion....
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Can I use a WordLock for outdoor purposes?

WordLock products can be used outdoors, but suitability varies by model. Many users report success in outdoor conditions, yet...
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Purchasing and Support

How can I purchase a WordLock?

Customers can purchase WordLock products from various retailers, both in stores and online. Common places include major...
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Do you offer bulk purchasing options?

WordLock does offer options for bulk purchases which can be beneficial for organizations or businesses. It is recommended to...
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Do you have a customer service line for product assistance?

WordLock provides several ways for customers to seek product assistance, but contact details may change. It is advisable for...
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What warranties do you provide for your locks?

WordLock provides a limited warranty for its locks that covers defects in materials and workmanship for a designated time after...
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We look to the WordLock issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
WordLock issues reported to GetHuman

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