Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed on WoolCreations.com. We understand that circumstances can change or mistakes can happen. However, please note that this option is available only if your order has not been processed or shipped yet. To cancel or modify your order, please contact our customer service team as soon as possible with your order details. Our representatives will assist you in making the necessary changes or cancellations. It's important to act promptly to ensure that we can accommodate your request before the items are dispatched. Please keep in mind that once an order has been shipped, we are unable to make any changes, and you may need to go through our return/exchange process.