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What if I received a defective or damaged product?

Asked 2 years ago
If a customer receives a defective or damaged product from Womenonguard.com, the best course of action is to refer to the return and exchange policy outlined on their website. Typically, companies provide guidelines that detail the steps customers should take in the event of receiving an unsatisfactory item. This often includes instructions for initiating a return, the time frames in which returns must be made, and any specific conditions that need to be met to ensure the return is processed smoothly. Customers are likely to be asked to provide detailed information about the defective or damaged product, such as order numbers, descriptions of the issues, and possibly photographs demonstrating the defect or damage. It is also common for customer service to offer exchange options or refunds based on the company's policy. To facilitate this process, customers are encouraged to keep their original packaging if possible and reach out promptly after noticing any issues. For the most accurate and up-to-date information related to returns and exchanges, customers should check the relevant sections on the website, as this will provide clear instructions and necessary contact details for resolution.
Answered Sep 27th 2025

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