How Do I Get a Refund from WiseStamp.com?
If you have opened a WiseStamp.com paid account for your electronic signature service within the last 14 days and find it is not working for you, you can request a refund. By emailing the customer support team, you can cancel your pro account and get your money back. If you want to continue using some features of WiseStamp.com without paying a monthly fee, you have the option of switching your pro account to a free plan.
Many companies use WiseStamp.com as their go-to source for electronic signature service. As the pandemic continues, and more individuals are working remotely, setting up a digital signature is the way to go to authenticate your emails and documents, and WiseStamp.com can help with those services. If you are not satisfied with the service and want a refund, however, you need to know what steps to take. How do you get a refund from WiseStamp.com? You can contact WiseStamp.com customer support here, and you can learn more about its refund policy below.
WiseStamp.com Refund Policy
First it is important to understand the refund policy at WiseStamp.com. WiseStamp.com offers a free account that you can try before deciding on a paid account. This can be canceled at any time, but you will lose your digital signature in emails or other documents when you delete your account. WiseStamp.com also offers a paid plan called Pro. Refunds on the Pro account can be processed if you cancel within the first 14 days of your Pro account.
How to Request a Refund
If you have signed up for a Pro account at WiseStamp.com and find that it is not working for you, you can request a refund within the first 14 days of opening your pro account. Follow these steps to request a refund:
- Open WiseStamp.com's website in your browser.
- Log-in to your account.
- Email WiseStamp.com support and request a refund.
- Refunds will be credited to the credit or debit card you used for your purchase.
If you want to continue using some features of WiseStamp.com, you can switch your paid account to a free account at any time. While you may lose some perks you had in the paid account, you can still set up an electronic signature for use in your correspondence.
Uninstalling and Deleting Your Account
Once you have requested a refund, you can uninstall and delete your WiseStamp.com account. To delete your account, complete the following:
- Open WiseStamp.com's website in your browser.
- Log into your account.
- Go to "Account."
- Select "Plan & Billing."
- Click on "Delete your account."
This will delete your account at WiseStamp.com. Follow your device's steps to uninstalling the app from your phone or computer.
If you opened a WiseStamp.com pro account in the past 14 days and decided it's not working for you, you can request a refund and delete your account. For more information, contact WiseStamp.com customer support here.
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