What if I receive a damaged or incorrect item?

Asked a year ago
If you receive a damaged or incorrect item from Wisconsinmade.com, we apologize for any inconvenience caused and are committed to resolving the issue promptly. To initiate a return or exchange, please contact our customer service team within 7 days of receiving the item. We will guide you through the return process and provide a prepaid shipping label if necessary. Upon receipt of the returned item, we will inspect it and determine the appropriate course of action. This may include a replacement, refund, or exchange, depending on the specific situation. Our goal is to ensure your complete satisfaction, and we will do everything possible to rectify any errors or shipping damage you encounter. Trust us to make it right and provide a seamless shopping experience.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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