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Wisconsin Medicaid Customer FAQ

Top Answers & How-to Guides

What is Wisconsin Medicaid's Phone Number?

The question we are asked most often is about how to talk to Wisconsin Medicaid customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Wisconsin Medicaid Customer Questions

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Eligibility

Am I eligible for Wisconsin Medicaid?

Eligibility for Wisconsin Medicaid, including BadgerCare, is based on income, household size, age, and health conditions. It...
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What documents do I need to apply for Wisconsin Medicaid?

Individuals applying for Wisconsin Medicaid typically need identification, Social Security numbers for all household members,...
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How can I appeal a decision regarding my eligibility?

To appeal a Wisconsin Medicaid eligibility decision, individuals should review the denial notice, submit a written request for...
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Can I apply for Wisconsin Medicaid assistance online?

Yes, individuals can submit their applications for Wisconsin Medicaid online via a user-friendly portal provided by the...
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Benefits

What benefits does Wisconsin Medicaid provide?

Wisconsin Medicaid, or BadgerCare, offers comprehensive benefits including medical care, long-term services, prescription...
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What prescription medications are covered by Wisconsin Medicaid?

Wisconsin Medicaid covers a diverse range of prescription medications organized into categories for various health needs. While...
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What programs are available for mental health services?

Wisconsin Medicaid has multiple mental health service programs, including outpatient therapy, medication management, community...
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Are there any covered preventive services under Wisconsin Medicaid?

Wisconsin Medicaid offers a variety of preventive services designed to enhance health and identify issues early. This includes...
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What resources are available for managing my health through Wisconsin Medicaid?

Wisconsin Medicaid provides numerous resources for health management, including care coordination, preventive care, mental...
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Insurance Coordination

Can I have both Wisconsin Medicaid and private health insurance?

Yes, having both Wisconsin Medicaid and private health insurance is possible and is referred to as being dually eligible....
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Can I use Wisconsin Medicaid services out-of-state?

Wisconsin Medicaid generally covers services within the state, but there are exceptions for urgent care while traveling or for...
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Enrollment Changes

What should I do if my Medicaid card is lost or stolen?

If a Wisconsin Medicaid card is lost or stolen, individuals should first search for it. If it remains unlocated, they should...
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What is the process for adding a dependent to my Wisconsin Medicaid plan?

To add a dependent to a Wisconsin Medicaid plan, first confirm their eligibility based on guidelines, then compile necessary...
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How can I report changes to my income or family size?

To report changes in income or family size for Wisconsin Medicaid, individuals should follow program procedures promptly....
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Provider Access

How can I find a provider that accepts Wisconsin Medicaid?

To locate a provider that accepts Wisconsin Medicaid, individuals can utilize the official Wisconsin Medicaid website, which...
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How does Wisconsin Medicaid handle transportation services?

Wisconsin Medicaid offers non-emergency medical transportation to eligible members to help them access required medical care....
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What are the rules regarding out-of-pocket expenses?

Wisconsin Medicaid's out-of-pocket expense rules differ by program, with generally low costs for eligible individuals and...
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