What is the return policy?

Our return policy allows customers to return any unused and undamaged products within 30 days of purchase for a full refund or exchange. The returned items must be in their original packaging and accompanied by a proof of purchase. Customized or specially made products are non-returnable unless there is a manufacturing defect or error on our part. Return shipping costs are the responsibility of the customer, unless the return is due to our mistake. Once the returned items are received and inspected, the refund or exchange will be processed promptly. For further details and assistance with returns, please contact our customer service team.