What should I do if my package is lost or damaged during shipping?

If a package from Wild Mint Shop is lost or damaged during shipping, there are a few steps you can take to address the issue. First, it is important to review the shipping confirmation email, as it may contain tracking information that can provide insights into the package's whereabouts. If the tracking indicates that the package has been marked as delivered but you have not received it, check with neighbors or other household members to see if it was received by someone else. Sometimes, carriers may leave packages in safe locations without notifying the recipient. In the case of damage, document the condition of the packaging and any damaged items with photographs to provide visual evidence of the issue. Wild Mint Shop typically takes these matters seriously and will want to assist customers with such concerns. Therefore, looking on the current website may provide you with further instructions on how to report lost or damaged items. It may also offer specific contact information or forms designed for this purpose. Following these steps will help ensure that you receive the support you need.