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What is your return policy for locks?

Asked 3 months ago
Weiser Lock typically maintains a return policy that allows customers to return their products under certain conditions. Generally, when you purchase a lock or any other product from Weiser Lock, you should ensure that the item you are considering for return is in its original packaging and unused. This usually means that the lock should not be installed or damaged in any way. Returns are often accepted within a designated time frame, which is commonly around thirty days from the date of purchase. It is essential to keep any receipts or proof of purchase as this information is usually required for a successful return process. Additionally, it is important to note that certain items, such as those made to special order or customized, may not be eligible for return. For specific details regarding the return process, including any potential restocking fees or shipping policies that might apply, it is advisable to consult the Weiser Lock website directly or check the product packaging that accompanies your purchase. This information can provide guidance tailored to your specific situation.
Answered Sep 1st 2025

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