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WeWork Customer FAQ

Top Answers & How-to Guides

What is WeWork's Phone Number?

The question we are asked most often is about how to talk to WeWork customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent WeWork Customer Questions

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Booking and Membership

How do I book a workspace at WeWork?

Booking a workspace at WeWork involves visiting their website, entering your preferred location to view options such as hot...
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What are the different membership options at WeWork?

WeWork provides various membership options, including Hot Desk, Dedicated Desk, and Private Office. Each option is tailored for...
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Do I need to sign a contract to use WeWork spaces?

Yes, individuals generally need to sign a contract or membership agreement when using WeWork spaces, which details terms such...
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Services and Amenities

What services does WeWork provide?

WeWork offers diverse services including flexible workspaces such as private offices and shared desks, meeting rooms, and event...
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Are WeWork spaces accessible for individuals with disabilities?

WeWork aims to provide inclusive and accessible environments for individuals with disabilities, incorporating features like...
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What amenities are offered at WeWork locations?

WeWork locations typically feature high-speed internet, private conference rooms with AV tech, phone booths for privacy,...
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Policies and Safety

What is the cancellation policy for WeWork memberships?

WeWork's cancellation policies depend on the type of membership. Flexible plans generally require a one-month notice, while...
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How does WeWork ensure the safety of its members?

WeWork prioritizes member safety through adherence to local health guidelines, including thorough cleaning protocols and...
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What is the policy on guest access at WeWork?

WeWork's guest access policies vary by membership and location, generally allowing members to bring guests for limited visits....
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Visit and Events

How does WeWork handle community events?

WeWork promotes community engagement through diverse events aimed at networking, learning, and collaboration. These range from...
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What if I need a space for a one-time event at WeWork?

WeWork provides event spaces suitable for various occasions, including workshops and private parties, with flexible designs and...
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Can I visit a WeWork location before signing up?

WeWork generally allows potential members to visit their locations for a tour before committing. This offers a chance to...
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Community and Networking

How do I transfer my membership to another WeWork location?

Transferring a WeWork membership involves checking your existing agreement for options, contacting the community team at your...
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Is there a referral program for WeWork members?

WeWork provides a referral program allowing members to invite others to join. Referrers can earn rewards, usually account...
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How can I connect with other members at WeWork?

Individuals at WeWork can connect with fellow members through organized networking events, a members-only app for discussions...
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