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Washington Suburban Sanitary Commission Customer FAQ

Top Answers & How-to Guides

What is Washington Suburban Sanitary Commission's Phone Number?

The question we are asked most often is about how to talk to Washington Suburban Sanitary Commission customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I view my account online?

Yes, customers can access their accounts online through WSSC Water's portal, where they can check usage, pay bills, and manage...

What are the customer service hours of WSSC?

WSSC typically offers customer service from 7:30 AM to 7:00 PM on weekdays. These hours can change due to holidays or events,...
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Services and Rates

What services does WSSC provide?

WSSC provides vital water and sanitation services, including the supply of drinking water and the collection and treatment of...
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What are the rates for WSSC services?

WSSC Water charges vary by service type, location, and consumption, typically based on gallons used. Monthly fixed fees also...
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Can I request a water meter installation?

Yes, WSSC does allow requests for water meter installations, typically requiring an application. It's important to provide...
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What are the most common reasons for high water bills?

High water bills can arise from several factors, including plumbing leaks, seasonal usage increases, changes in household size,...
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What is the process to dispute a billing issue?

To dispute a billing issue with Washington Suburban Sanitary Commission, customers should first review their bills and gather...
Read more

What are the most common reasons for high water bills?

High water bills can arise from several factors, including plumbing leaks, seasonal usage increases, changes in household size,...
Read more

What is the process to dispute a billing issue?

To dispute a billing issue with Washington Suburban Sanitary Commission, customers should first review their bills and gather...
Read more

What are the most common reasons for high water bills?

High water bills can arise from several factors, including plumbing leaks, seasonal usage increases, changes in household size,...
Read more

What is the process to dispute a billing issue?

To dispute a billing issue with Washington Suburban Sanitary Commission, customers should first review their bills and gather...
Read more

What are the most common reasons for high water bills?

High water bills can arise from several factors, including plumbing leaks, seasonal usage increases, changes in household size,...
Read more

What is the process to dispute a billing issue?

To dispute a billing issue with Washington Suburban Sanitary Commission, customers should first review their bills and gather...
Read more

What are the most common reasons for high water bills?

High water bills can arise from several factors, including plumbing leaks, seasonal usage increases, changes in household size,...
Read more

What is the process to dispute a billing issue?

To dispute a billing issue with Washington Suburban Sanitary Commission, customers should first review their bills and gather...
Read more

Account Management

Can I view my account online?

Yes, customers can access their accounts online through WSSC Water's portal, where they can check usage, pay bills, and manage...
Read more

What are the customer service hours of WSSC?

WSSC typically offers customer service from 7:30 AM to 7:00 PM on weekdays. These hours can change due to holidays or events,...
Read more

Community Engagement

Are there any water restrictions in place?

Water restrictions vary based on weather, droughts, and water supply, which WSSC regularly evaluates. Such restrictions may...
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How can I learn about water and wastewater infrastructure projects?

To learn about water and wastewater infrastructure initiatives, one can visit the Washington Suburban Sanitary Commission's...
Read more

Can I obtain data about local water usage trends?

Washington Suburban Sanitary Commission offers various resources detailing local water usage trends, including annual reports...
Read more

What resources does WSSC provide for elementary school programs?

WSSC provides essential resources for elementary education focused on water conservation and management. They offer interactive...
Read more

What types of inspections are required for plumbing installations?

Plumbing installations require several inspections to meet safety standards, including a rough-in inspection before concealing...
Read more

How can I participate in public meetings about WSSC policies?

To engage in public meetings about Washington Suburban Sanitary Commission policies, individuals can visit the WSSC Water...
Read more

How can I learn about water and wastewater infrastructure projects?

To learn about water and wastewater infrastructure initiatives, one can visit the Washington Suburban Sanitary Commission's...
Read more

Can I obtain data about local water usage trends?

Washington Suburban Sanitary Commission offers various resources detailing local water usage trends, including annual reports...
Read more

What resources does WSSC provide for elementary school programs?

WSSC provides essential resources for elementary education focused on water conservation and management. They offer interactive...
Read more

What types of inspections are required for plumbing installations?

Plumbing installations require several inspections to meet safety standards, including a rough-in inspection before concealing...
Read more

How can I participate in public meetings about WSSC policies?

To engage in public meetings about Washington Suburban Sanitary Commission policies, individuals can visit the WSSC Water...
Read more

How can I learn about water and wastewater infrastructure projects?

To learn about water and wastewater infrastructure initiatives, one can visit the Washington Suburban Sanitary Commission's...
Read more

Can I obtain data about local water usage trends?

Washington Suburban Sanitary Commission offers various resources detailing local water usage trends, including annual reports...
Read more

What resources does WSSC provide for elementary school programs?

WSSC provides essential resources for elementary education focused on water conservation and management. They offer interactive...
Read more

What types of inspections are required for plumbing installations?

Plumbing installations require several inspections to meet safety standards, including a rough-in inspection before concealing...
Read more

How can I participate in public meetings about WSSC policies?

To engage in public meetings about Washington Suburban Sanitary Commission policies, individuals can visit the WSSC Water...
Read more

How can I learn about water and wastewater infrastructure projects?

To learn about water and wastewater infrastructure initiatives, one can visit the Washington Suburban Sanitary Commission's...
Read more

Can I obtain data about local water usage trends?

Washington Suburban Sanitary Commission offers various resources detailing local water usage trends, including annual reports...
Read more

What resources does WSSC provide for elementary school programs?

WSSC provides essential resources for elementary education focused on water conservation and management. They offer interactive...
Read more

What types of inspections are required for plumbing installations?

Plumbing installations require several inspections to meet safety standards, including a rough-in inspection before concealing...
Read more

How can I participate in public meetings about WSSC policies?

To engage in public meetings about Washington Suburban Sanitary Commission policies, individuals can visit the WSSC Water...
Read more

How can I learn about water and wastewater infrastructure projects?

To learn about water and wastewater infrastructure initiatives, one can visit the Washington Suburban Sanitary Commission's...
Read more

Can I obtain data about local water usage trends?

Washington Suburban Sanitary Commission offers various resources detailing local water usage trends, including annual reports...
Read more

What resources does WSSC provide for elementary school programs?

WSSC provides essential resources for elementary education focused on water conservation and management. They offer interactive...
Read more

What types of inspections are required for plumbing installations?

Plumbing installations require several inspections to meet safety standards, including a rough-in inspection before concealing...
Read more

How can I participate in public meetings about WSSC policies?

To engage in public meetings about Washington Suburban Sanitary Commission policies, individuals can visit the WSSC Water...
Read more

Emergency Procedures

What should I do in case of a sewer backup?

In case of a sewer backup, prioritize safety by avoiding contact with sewage and turning off electrical devices. Evacuate if...
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How does WSSC handle water emergencies during extreme weather?

WSSC Water has developed protocols to address water emergencies during severe weather events like floods or storms. They...
Read more

What should I do in case of a sewer backup?

In case of a sewer backup, prioritize safety by avoiding contact with sewage and turning off electrical devices. Evacuate if...
Read more

How does WSSC handle water emergencies during extreme weather?

WSSC Water has developed protocols to address water emergencies during severe weather events like floods or storms. They...
Read more

What should I do in case of a sewer backup?

In case of a sewer backup, prioritize safety by avoiding contact with sewage and turning off electrical devices. Evacuate if...
Read more

How does WSSC handle water emergencies during extreme weather?

WSSC Water has developed protocols to address water emergencies during severe weather events like floods or storms. They...
Read more

What should I do in case of a sewer backup?

In case of a sewer backup, prioritize safety by avoiding contact with sewage and turning off electrical devices. Evacuate if...
Read more

How does WSSC handle water emergencies during extreme weather?

WSSC Water has developed protocols to address water emergencies during severe weather events like floods or storms. They...
Read more

What should I do in case of a sewer backup?

In case of a sewer backup, prioritize safety by avoiding contact with sewage and turning off electrical devices. Evacuate if...
Read more

How does WSSC handle water emergencies during extreme weather?

WSSC Water has developed protocols to address water emergencies during severe weather events like floods or storms. They...
Read more

Water Quality and Conservation

How is my water quality tested?

Washington Suburban Sanitary Commission conducts thorough water quality testing through sampling from distribution points,...
Read more

Are there programs for water conservation available?

Washington Suburban Sanitary Commission provides multiple programs focused on water conservation, including educational...
Read more

What is the significance of backflow prevention?

Backflow prevention is vital for ensuring a safe water supply by stopping contaminated water from flowing back into clean water...
Read more

How is my water quality tested?

Washington Suburban Sanitary Commission conducts thorough water quality testing through sampling from distribution points,...
Read more

Are there programs for water conservation available?

Washington Suburban Sanitary Commission provides multiple programs focused on water conservation, including educational...
Read more

What is the significance of backflow prevention?

Backflow prevention is vital for ensuring a safe water supply by stopping contaminated water from flowing back into clean water...
Read more

How is my water quality tested?

Washington Suburban Sanitary Commission conducts thorough water quality testing through sampling from distribution points,...
Read more

Are there programs for water conservation available?

Washington Suburban Sanitary Commission provides multiple programs focused on water conservation, including educational...
Read more

What is the significance of backflow prevention?

Backflow prevention is vital for ensuring a safe water supply by stopping contaminated water from flowing back into clean water...
Read more

How is my water quality tested?

Washington Suburban Sanitary Commission conducts thorough water quality testing through sampling from distribution points,...
Read more

Are there programs for water conservation available?

Washington Suburban Sanitary Commission provides multiple programs focused on water conservation, including educational...
Read more

What is the significance of backflow prevention?

Backflow prevention is vital for ensuring a safe water supply by stopping contaminated water from flowing back into clean water...
Read more

How is my water quality tested?

Washington Suburban Sanitary Commission conducts thorough water quality testing through sampling from distribution points,...
Read more

Are there programs for water conservation available?

Washington Suburban Sanitary Commission provides multiple programs focused on water conservation, including educational...
Read more

What is the significance of backflow prevention?

Backflow prevention is vital for ensuring a safe water supply by stopping contaminated water from flowing back into clean water...
Read more
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