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What is the uptime guarantee for WP Engine hosting?

Asked 5 months ago
WP Engine offers a financially backed uptime guarantee of 99.95 percent. This means that they strive to ensure that their hosting services remain operational and accessible for the vast majority of the time throughout the year. The guarantee translates to a minimal allowable downtime, which is approximately 22 minutes per month. In the event that WP Engine fails to meet this uptime commitment, they have provisions that could potentially offer service credits as compensation. It is worth noting that the uptime guarantee does not cover downtime caused by factors that are outside of their control, such as internet service provider issues, scheduled maintenance, or problems arising from third-party services. For customers and developers who rely on consistent website availability, this commitment from WP Engine adds an extra layer of assurance. To find more detailed information regarding the uptime guarantee and any specific terms or conditions associated with it, visitors may consider checking the relevant sections on their official website.
Answered Jul 11th 2025

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