What are your refund and exchange policies?
Asked a year ago
Our refund and exchange policies are customer-friendly and designed to provide flexibility and convenience to our patrons. If you are unable to attend a movie for any reason, we offer a refund or exchange option. For a refund, simply contact our customer service team at least 24 hours before the showtime, and they will process it for you. Please note that a small administration fee may apply. Alternatively, you can exchange your ticket for a different movie or showtime, subject to availability. To do so, visit our website or contact our customer service team. We aim to accommodate our customers' needs and ensure their satisfaction with our services. Please review our full refund and exchange policies for additional details.
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