What if I receive a damaged or defective item?

If you receive a damaged or defective item from Vminnovations.com, we apologize for any inconvenience caused and will rectify the situation promptly. Please contact our customer service team within 48 hours of receiving the item, and provide us with detailed information about the issue along with supporting documents if necessary. We may request photos or videos to assess the damage or defect. Our dedicated team will work closely with you to find the best possible solution, whether it's a replacement, repair, or refund. Rest assured, we strive to provide excellent customer service and ensure your satisfaction with every purchase.