What if the medication I received is damaged or expired?

Asked 6 months ago
If you receive damaged or expired medication from Vetapprovedrx.com, we encourage you to contact our customer support team immediately. We take such matters seriously and are committed to resolving any issues promptly. Our team will guide you through the necessary steps to ensure that you receive a replacement medication that meets your pet's needs. We may request pictures of the damaged or expired product to assist us in resolving the issue efficiently. Rest assured that we strive to provide only fresh and quality medications to our customers. In the unlikely event of receiving damaged or expired medication, we apologize for any inconvenience caused and assure you that we will work diligently to rectify the situation.
Answered Nov 2, 2023

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