What is the return policy for Vente-Privee purchases made with American Express?

Asked 6 months ago
The return policy for Vente-Privee purchases made with American Express is as follows: Customers are entitled to return items within 14 days of the purchase date. However, certain products such as custom-made or perishable goods may not be eligible for return. To initiate a return, customers need to contact Vente-Privee customer service and provide the order number along with the reason for the return. Upon approval, a return label will be provided, and customers are responsible for shipping the item back securely. Refunds typically take 5-7 business days to be processed from the date the returned item is received. It's important to note that refunds are credited back to the original form of payment, in this case, the American Express card used for the purchase.
Answered Nov 2, 2023

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