What is your return policy?

Asked 6 months ago
Our return policy at Vedettestore.com is designed to ensure customer satisfaction. We offer a hassle-free return process for all eligible products within 30 days of purchase. Items must be unused, unwashed, and in their original condition with all tags and packaging intact. To initiate a return, customers can contact our customer service team or submit a return request through their Vedettestore.com account. Once the return is approved, customers will receive a prepaid shipping label to send the item back. Upon receiving and inspecting the returned item, we will issue a refund to the original payment method within 7-10 business days. Please note that certain items are non-returnable, such as panties and clearance items, unless there is a manufacturing defect. We strive to provide a satisfactory shopping experience, and our return policy reflects our commitment to customer happiness.
Answered Nov 2, 2023

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