What should I do if I have issues during my stay?

If guests encounter issues during their stay at a Vacasa property, it is important for them to address the situation promptly for the best resolution. Guests should start by consulting the welcome information or guest guide provided upon arrival, as it often contains essential details regarding the property, local amenities, and instructions for accessing customer support. If the issue requires immediate assistance, guests can typically find contact information for Vacasa's local management team within the welcome materials or on the Vacasa website. Reaching out to the management team is a practical step, as they are equipped to handle various concerns, from maintenance issues to questions about amenities. Guests are encouraged to provide clear descriptions of the issue in order to facilitate a quicker response. Ultimately, ensuring a comfortable stay is a priority for Vacasa, so utilizing these resources is the best way to resolve any challenges encountered during the visit.