What is the return policy?

Our return policy at Utrechtart.com is designed to ensure customer satisfaction. If you are not completely happy with your purchase, you can return the item within 30 days of receiving it for a full refund or exchange. The item must be unopened, unused, and in its original packaging. However, please note that certain items such as aerosols, pastels, and opened paint cannot be returned due to their nature. To initiate a return, simply contact our customer service team and provide your order details. They will guide you through the process and provide you with a return authorization number. We strive to make the return process as smooth and hassle-free as possible, so you can shop with confidence at Utrechtart.com.