Uspets.com offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you have 30 days from the delivery date to initiate a return or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. Returns can be made either for a full refund or a store credit. Please note that certain items, such as personalized or perishable products, may not be eligible for return. To start the return process, simply contact our customer support team, provide the necessary details, and they will guide you through the steps. We aim to process returns promptly and make the experience as convenient as possible for our valued customers.
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