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Usbones.com Customer FAQ

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What is Usbones.com's Phone Number?

The question we are asked most often is about how to talk to Usbones.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Usbones.com Customer Questions

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Order and Shipping

How long will it take for my order to be delivered?

Delivery times for orders from USBones.com depend on the shipping method and destination. Generally, shipping estimates are...
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Do you offer international shipping?

Yes, Usbones.com does provide international shipping options, allowing customers abroad to receive their products. However,...
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Can I track my package?

Yes, Usbones.com customers can track their packages using the tracking number provided via email upon shipping. If not...
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Can I cancel or change my order after it has been placed?

For order cancellations or changes at Usbones.com, swift action is necessary right after placing the order. Changes are usually...
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Do you have a physical store location?

USBones.com functions solely as an online retailer and does not have a physical store. Customers are able to explore a variety...
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Returns and Policies

What is your return policy?

Usbones.com provides a customer-friendly return policy allowing returns within a specific time frame if items are unused and in...
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What should I do if I receive the wrong item?

If you receive the wrong item from Usbones.com, first verify your order confirmation against what you received. Check the...
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Product Information

Are the bones on your website real or synthetic?

USBones.com features a range of products that include both real and synthetic bones. Real bones come from ethically sourced...
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Are there any restrictions on purchasing bones?

When buying bones from Usbones.com, there are regulations concerning legality, provenance, and ethical sourcing to consider....
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Are there any specific care instructions for the bones?

Usbones.com provides general care instructions for their bone products, advising gentle handling and cleaning with a soft, damp...
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How do I properly clean and store the bones I purchase?

Proper cleaning and storage of bones purchased from Usbones.com is crucial for maintaining their quality. Clean bones with warm...
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Are there care instructions for the bones I buy?

Care instructions for bones from Usbones.com differ based on their intended use. It is important to keep them clean and dry,...
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Are there age restrictions for purchasing bones?

Purchasing bones from Usbones.com generally requires customers to be at least eighteen years old due to the nature of the...
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What types of bones are available for purchase?

Usbones.com has an extensive array of bone products, including anatomical models for education and study, decorative bone art...
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Discounts and Payments

Do you offer any discounts for bulk orders?

Usbones.com does offer discounts for bulk purchases, which vary by item and quantity. For precise details regarding current...
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What payment methods do you accept?

Usbones.com offers multiple payment methods including major credit and debit cards such as Visa and MasterCard, along with...
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