What is your return policy?

Our return policy at Usahardware.com is designed to ensure our customers' satisfaction with their purchases. We accept returns within 30 days of the purchase date for eligible items. To be eligible for a return, the item must be in its original condition, unused, and in its original packaging. Return shipping costs will be the customer's responsibility unless the return is a result of our error. To initiate a return, customers can contact our customer service team through email or phone, and they will provide detailed instructions. Upon receiving the returned item, we will inspect it, and if all conditions are met, a refund will be issued to the original payment method. Please note that certain items, such as personalized or clearance items, may not be eligible for return. For any further inquiries, please refer to our Return Policy page or contact our customer service.