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Ural Motorcycles Customer FAQ

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How do I Contact Ural Motorcycles Customer Service?

The question we are asked most often is about how to talk to Ural Motorcycles customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Ural Motorcycles Customer Questions

I purchased a Ural gear up in December I took it out for the first time today and noticed a clunking sound coming from the drive shaft to the side car. Is this normal ?

No, a clunking sound coming from the drive shaft to the sidecar of your Ural Gear-Up is not normal. This could potentially indicate an issue with the drive shaft, universal joint, or axle. It's important to troubleshoot this with a qualified mechanic or Ural specialist. Please ensure this is addressed properly to avoid future mechanical issues or unwanted incidents while riding.
Asked Feb 28, 2024 1:02 AM

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Manufacturing and Features

Where are Ural Motorcycles manufactured?

Ural Motorcycles are manufactured in Irbit, Russia, at a factory with a history that dates back to the 1940s. This facility...
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What makes Ural Motorcycles unique?

Ural Motorcycles stand out due to their vintage World War II-inspired design, robust construction, and off-road capability,...
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What types of motorcycles does Ural offer?

Ural Motorcycles specializes in sidecar motorcycles featuring a classic, retro style, ideal for diverse riding needs such as...
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Are Ural Motorcycles suitable for off-road riding?

Ural Motorcycles are designed for off-road riding, featuring a stable sidecar design, rugged construction, and enhanced...
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What is the fuel economy of Ural Motorcycles?

Ural Motorcycles achieve a fuel economy of approximately 30 to 40 miles per gallon, influenced by factors like riding...
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Maintenance and Service

What is the warranty coverage for Ural Motorcycles?

Ural Motorcycles provides a two-year unlimited mileage warranty, covering manufacturing defects but excluding wear and damage...
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How often should I service my Ural Motorcycle?

Ural Motorcycles suggests servicing at intervals of 6,000 kilometers or around 4,000 miles for optimal performance. Riders...
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What is the recommended maintenance schedule for Ural Motorcycles?

Ural Motorcycles recommends a detailed maintenance schedule for optimal performance, with routine checks every 3,000 kilometers...
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Customization and Accessories

Can I customize my Ural Motorcycle?

Ural Motorcycles allows for extensive customization, enabling owners to tailor their bikes with options like colors,...
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Where can I purchase Ural Motorcycle parts and accessories?

Customers can buy Ural Motorcycle parts and accessories primarily from authorized dealers listed on the official Ural...
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What accessories are available specifically for Ural Motorcycles?

Ural Motorcycles provides a wide range of accessories, including comfort upgrades, windshields, luggage systems, protective...
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Legal and Community

What is the weight limit for Ural Sidecar passengers?

Ural Motorcycles generally set a weight limit of around 250 pounds for sidecar passengers, although this may differ by model....
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Are Ural Motorcycles street legal in my country?

Ural Motorcycles are typically designed to meet safety and emissions standards for street legality, but requirements can vary...
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Who are the authorized dealers for Ural Motorcycles?

Ural Motorcycles has a network of trusted authorized dealers across various areas. These dealers are chosen for their quality...
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Can I join a Ural community or motorcycle club?

Joining a Ural community or motorcycle club is a great way to meet other enthusiasts. Many local clubs focus on Ural bikes,...
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