What happens if the equipment breaks down during my rental period?

If the equipment breaks down during your rental period, United Rentals has you covered. Our team is available 24/7 to provide support and assistance. Simply contact our customer service hotline, and we will promptly dispatch a technician to assess and repair the equipment on-site. In case the issue cannot be resolved immediately, we will work diligently to replace the equipment as quickly as possible, ensuring minimal disruption to your project. Additionally, if the breakdown occurs due to normal usage, the repair and replacement costs are generally covered by United Rentals. We understand the importance of reliable equipment, and our dedicated staff is committed to keeping your rental experience smooth and hassle-free.