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What should I do if my item arrives damaged?

Asked 4 months ago
If an item from United Colors of Benetton arrives damaged, the first step is to carefully document the damage. This includes taking clear photographs of the item and its packaging. Documentation is important for any potential claims or returns. Next, it is advisable to review the return policy on the official United Colors of Benetton website, as it typically outlines the steps to take in the event of receiving a damaged product. Generally, customers are encouraged to initiate a return request as soon as possible after receiving the damaged item. This usually involves filling out a return form and providing details about the damage. United Colors of Benetton often provides instructions on how to return items and may cover the shipping costs associated with the return of damaged products. For any specific questions or to obtain more detailed assistance, one could refer to the customer service page on the United Colors of Benetton website to find relevant contact information.
Answered Jul 21st 2025

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