Can I cancel or change my order after it has been placed?
Once an order has been placed on Ubid.com, it cannot be canceled or changed. We strive to process orders promptly and efficiently, ensuring quick delivery to our customers. Once an order is submitted, our automated system immediately forwards it to our fulfilment center for processing and shipping. Therefore, we are unable to make any modifications once this process has started. We recommend carefully reviewing your order before finalizing it to ensure all details are accurate. If you no longer wish to keep your purchase, you may return the item(s) within our specified return period, as outlined in our return policy. Please note that return shipping costs may apply, and certain products may be subject to restocking fees.
Answered Nov 2, 2023
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