What should I do if my item is damaged or defective?

Asked a year ago
If your item arrives damaged or defective, please contact our customer service team as soon as possible. We will work with you to resolve the issue and ensure you receive a replacement or refund. Please provide details about the damage or defect, as well as any relevant photos if necessary. Keep all original packaging in case it is needed for return or exchange. Our goal is to make sure you are completely satisfied with your purchase, and we will do our best to assist you through the process. Thank you for shopping with us.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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