What should I do if I experience a power outage?
If you experience a power outage, the first step is to check if your neighbors are also affected. If they are, it may be a larger issue that TEP is already aware of and working to resolve. If it appears to be only your home without power, check your circuit breaker to see if the outage is due to a tripped breaker. If everything seems to be in order, you can report the outage to TEP. It is important to have your account information and location ready when reporting the outage. Stay safe during the outage by avoiding using candles as a light source and only using generators outdoors to prevent carbon monoxide poisoning.
Answered Mar 9, 2024
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