What is the process for returning a damaged or defective item?

Asked a year ago
If you receive a damaged or defective item, you can return it by contacting our customer service team within 30 days of receiving the product. Please provide details about the issue, including photos if possible. Our team will guide you through the return process and provide instructions on how to send the item back. Once we receive the damaged or defective item, we will assess the situation and offer a refund, replacement, or exchange based on the circumstances. Your satisfaction is important to us, and we are committed to resolving any issues with your order in a timely and efficient manner.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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