Can I cancel my order after it has been placed?
Asked 6 months ago
Yes, you can cancel your order after it has been placed on Trueswords.com. However, please note that we have a limited cancellation window of 24 hours. If you decide to cancel your order within this timeframe, please contact our customer support team through phone or email, providing your order details. We will do our best to assist you with canceling your order and initiating the refund process. It's essential to act promptly to ensure a successful cancellation. Nevertheless, if the cancellation window has lapsed, we may not be able to cancel the order, as it would have already been processed for shipment. In such cases, you may need to wait for the order to arrive and then request a return or exchange as per our return policy.
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